Why ENJO VIP Membership?
- Up to 11.8% effective discount on ENJO
- Earn ePoints for recycling old ENJO fibres
- Earn ePoints on online ENJO purchases
- Accidental damage to ENJO? No problem Replace at 50% Discount
- Get Bonus ePoints every year, up to the value of R526.50
- Get member only specials, and many more…
The most amazing part is: Your ENJO VIP Membership is affordable! (From only R155pm), and can be cancelled any time!
In Brief, Here is How ENJO VIP Membership Benefits You…
How Does ENJO VIP Membership Work?
[op_liveeditor_element data-style=””][text_block style=”undefined” align=”left”]ENJO VIP Membership is very simple. You earn ePoints on a monthly basis, based on your chosen monthly membership plan. The amount you pay for your monthly membership is converted into ePoints.[/text_block][/op_liveeditor_element]
Here is How You Save
- You pay less for each ePoint you purchase based on your membership level
- You get some ePoints back for each ENJO product you purchase online
- You can return old used ENJO fibres and earn ePoints
- You can replace damaged ENJO products at 50% discount
- You can expand your ENJO collection without breaking the bank
You Recycle, we Buy Back
Return your used ENJO fibres to us and we reward you with ePoints. T&C’s Apply.
Get ENJO Cheaper
As an ENJO VIP member you get ENJO at a special discounted rate based on your membership level.
You get a special extended guarantee on ENJO as an ENJO VIP Member. This entitles you to replace any damaged ENJO product at 50% of the value. T&C’s Apply.
Get annual bonus ePoints every 12 months of consecutive membership. T&C’s Apply.
Frequently Asked Questions
How does the recycle buy back work?
As an ENJO VIP member, when you return your used ENJO fibres within 3 years of purchase for recycling, then we will credit you with 10% of the replacement value towards your ePoints. If you are a platinum VIP member for three years, you would then receive an effective discount of 21.8%. This discount includes the following:
- Reduced fee paid for ePoints and Bonus ePoints received over 3 years = 11.8%
- PLUS Recycle Buy Back ePoints received of 10%
Think about it: we give you points at a discount for being a member as well as to you for recycling your old fibers. Earth Win, and You Win!
How does the 50% ENJO Discount work when my ENJO breaks or are damaged?
We know that life happens, and sometimes we might use our ENJO fibres accidentally on a hot surface, causing damage. Well as an ENJO VIP Member you can take advantage of our specially designed Extended Guarantee. This means that it will often work out much cheaper to replace broken/damaged ENJO equipment and fibres than what it cost to replace traditional products. That is because if you return the damaged product to ENJO, then we will replace it at a 50% discount. So even if you damage a product yourself or on purpose, we will replace it at half the price. Our easy to understand T&C’s apply.
Will you buy my old fibres?
Yes, as an ENJO VIP Member we will buy your old fibres with ePoints. This will make future ENJO fibres more affordable and easier to replace for you. This is what we call our Recycle Buy Back programme! Do you know of any other company with such a recycle plan?
Why was the VIP membership developed?
We have realised that there are basically two important needs amongst our existing ENJO users. Firstly, after three years, most ENJO fibres becomes less effective. It does work and still looks presentable, however it is not as effective as it once was. As fibres needs replacement, sometimes this comes at an inconvenient time. The VIP membership makes life easier as you are guaranteed a discount when you need to replace your fibres.
Secondly, our ENJO users also wish to expand their ENJO collection or want to give ENJO as gifts to their loved ones. A second ENJOfil in the kitchen can for example become very handy, or to have an ENJO bathroom set for each bathroom. Perhaps you have a double story home, and want two floor cleaners, one for each level. The VIP membership makes it easy for you to achieve this without breaking the bank.
Can I stop my ENJO VIP Membership at any time?
Yes, you can, and it is very easy to do! You just let us know at least 10 days before your next payment, and we will stop or pause your next payment. You can also administrate this yourself! We are flexible. You can also resume your membership at any time. There is no long term agreement. However we do award you an annual bonus for uninterrupted membership of 12, 24 and 36 months.
Can I only use my ePoints online?
Yes, our online shop is convenient and secure, and also keeps track of your ePoints. So you can log in at any time and verify your balance.
Can I purchase a product with both ePoints and Cash/Credit card?
Yes you can. You can decide to purchase a R400 product on our online store with 3000 ePoints plus R100 rand. Each ePoint is worth 10c, and therefore 3000 ePoints is equal to R300. You can decide how you pay during the checkout process on or shop.
How does the 90 day Black Friday money back guarantee work?
During our Black Friday special deal you get double the points on your first debit order. When you subscribe, your debit order will be processed within 24-48 hours (depending on the weekend). Once the debit order is successful you will receive double the points. With your next debit order in 1 December 2018, you will receive the normal amount of points for your membership. If you have not used your ePoints and within 90 days want a refund, you can simply send us an email and request the refund.
If you have used your ePoints during the initial 90 day period, then this guarantee is no longer applicable. However the normal 30 day money back guarantee on our products will apply, and you can return those products for a refund.
Why is the recycle buy back only applicable within three years
ENJO fibres generally lasts three years in a home that is regularly cleaned with ENJO. This recycle buy back is based on this research. Even though your ENJO fibres will still look very presentable, the effectiveness is less than what is expected from ENJO. Customers do not always realise this, but the effectiveness of a regularly used fibre reduces gradually over time, and they do not realise that it is time to replace their fibres.
It is however true that certain products lasts slightly longer than others and can be replaced in year 4 or perhaps 5. However that is why we offer a general 10% Recycle Buy back on those products that needs replacement within 3 years.
ENJO VIP Membership Bonus T&C’s (simplified)
12 Month ePoints Bonus
ePoints Bonuses are paid after 12 months of uninterrupted membership. Your Bonus ePoints are based on 2.5% of the total ePoints purchased in the last 12 months of uninterrupted membership.
24 Month ePoints Bonus
After 12 months of uninterrupted membership, you will receive a bonus of 2.5% of the total ePoints purchased in the last 24 months of uninterrupted membership.
36+ Month ePoints Bonus
After 36 months of uninterrupted membership, you will receive a bonus of 2.5% of the total ePoints purchased in the last 36 months of uninterrupted membership. Every 12 months thereafter you will receive a 2.5% bonus on the total ePoints purchased in the last 36 months. Therefore this benefit continues.