ENJO VIP Membership Benefits

VIP Membership

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Why ENJO VIP Membership?

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  • Up to 11.8% effective discount on ENJO
  • Earn ePoints for recycling old ENJO fibres
  • Earn ePoints on online ENJO purchases
  • Accidental damage to ENJO? No problem Replace at 50% Discount
  • Get Bonus ePoints every year, up to the value of R526.50
  • Get member only specials, and many more…

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Love ENJO?

The most amazing part is: Your ENJO VIP Membership is affordable! (From only R155pm), and can be cancelled any time!



Valentine’s Deal Expires in…

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  • Debit order to be processed within 24 hours
  • You will only pay 50% of your membership fee for the first month (first debit order).
  • ePoints to be issued 24 hours of processing debit order.
  • Deal only applicable for new members.
  • 90 days 100% Money Back Guarantee on Black Friday Special (T&C’s Apply)

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Select Your ENJO VIP Membership Below…

SAVE Upto
Receive Monthly ePoints
Year 1 Bonus ePoints
Year 2 Bonus ePoints
Year 3 Bonus ePoints
Recycle Buy Back (10%)
Extended Guarantee
Cancel/Pause Any Time
Value per ePoint

Bronze VIP Member

R155
/month

9.7c per ePoint

  • SAVE Upto9.9%
  • Receive Monthly ePoints1600e
  • Year 1 Bonus ePoints480e
  • Year 2 Bonus ePoints960e
  • Year 3 Bonus ePoints1440e
  • Recycle Buy Back (10%)
  • Extended Guarantee
  • Cancel/Pause Any Time
  • Value per ePointan ePoint = R0.10

Silver VIP Member

R255
/month

9.7c per ePoint

  • SAVE Upto10.5%
  • Receive Monthly ePoints2650e
  • Year 1 Bonus ePoints795e
  • Year 2 Bonus ePoints1590e
  • Year 3 Bonus ePoints2385e
  • Recycle Buy Back (10%)
  • Extended Guarantee
  • Cancel/Pause Any Time
  • Value per ePointan ePoint = R0.10

Platinum VIP Member

R555
/month

9.5c per ePoint

  • SAVE Upto11.8%
  • Receive Monthly ePoints5850e
  • Year 1 Bonus ePoints1755e
  • Year 2 Bonus ePoints3510e
  • Year 3 Bonus ePoints5265e
  • Recycle Buy Back (10%)
  • Extended Guarantee
  • Cancel/Pause Any Time
  • Value per ePointan ePoint = R0.10
Extended Guarantee T&C summary

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  1. If any of your ENJO products are damaged due to incorrect use, you can return the product and receive a 50% off on your replacement product.
  2. The replacement product must be the same product that got damaged.
  3. Any manufacturing defects are covered under the 2 year manufacturers guarantee.
  4. This guarantee covers any ENJO product purchased within the borders of South Africa.
  5. This guarantee covers your ENJO Fibers already purchased, provided it is purchased within the last 12 months.
  6. This guarantee covers your ENJO Tools already purchased, provided it is purchased within the last 24 months.
  7. There is a waiting period of three months between claims, and only one product per claim is allowed. There is an initial waiting period of 3 months for any claim under this guarantee.
  8. This guarantee is limited to accidental incorrect use, and exclude acts by God, and risks covered normally by short term insurance policies, and other financial products.
  9. Products, such as fibers due for recycling due to wear and tear are not covered by this guarantee. Damaged fibers will be inspected, and if due for replacement under the recycle replacement plan, then this guarantee will not apply. This guarantee does not apply to wear and tear or over use of the products.
  10. This guarantee is not applicable to business or commercial use, and ePoints cannot be earned when claiming under this or other guarantees.
  11. These terms and conditions can be amended at any time.

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Recycle T&C summary

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  1. The recycle plan is to cover any of your ENJO Fiber products that are due for replacement due to normal wear and tear within 36 months.
  2. You can replace any or all of your fibers and will receive Recycle Bonus Points based on your VIP Level.
  3. Only fibers bought within the last 24 months are covered under this plan.
  4. Fibers have to be replaced within 40 months after original purchase to qualify for the Recycle Bonus.
  5. Fibers bought prior to 28 February 2018 qualify for the recycle plan, provided membership under this plan is taken up before 1 May 2018
  6. This plan will cover ENJO tools that were purchased prior to 1 December 2018, provided that membership under this plan is taken up before 1 December 2018.
  7. Only ENJO Fibres are covered, Tools are excluded.
  8. Recycle ePoints are only issued after the product is returned to ENJO South Africa.

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money back logo

Our No Risk 90 Days 100% Money Back Guarantee (Only during Black Friday)

This guarantee is only applicable for orders during our Black Friday Special! If you decide within 90 days that you no longer want to be a VIP Member and that you want your money back, then you send us an email, and we will refund you all your money, provided that you have not used any of your ePoints during this period. If you used any of your ePoints then the normal 30 day money back guarantee on those products apply. Take note, upon refund, we will also remove the applicable ePoints from your ePoints account.

In Brief, Here is How ENJO VIP Membership Benefits You…

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How Does ENJO VIP Membership Work?

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[op_liveeditor_element data-style=””][text_block style=”undefined” align=”left”]ENJO VIP Membership is very simple. You earn ePoints on a monthly basis, based on your chosen monthly membership plan. The amount you pay for your monthly membership is converted into ePoints.[/text_block][/op_liveeditor_element]

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Here is How You Save

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  • You pay less for each ePoint you purchase based on your membership level
  • You get some ePoints back for each ENJO product you purchase online
  • You can return old used ENJO fibres and earn ePoints
  • You can replace damaged ENJO products at 50% discount
  • You can expand your ENJO collection without breaking the bank

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  • You Recycle, we Buy Back

    Return your used ENJO fibres to us and we reward you with ePoints. T&C’s Apply.

  • Get ENJO Cheaper

    As an ENJO VIP member you get ENJO at a special discounted rate based on your membership level.

  • Extended Guarantee

    You get a special extended guarantee on ENJO as an ENJO VIP Member. This entitles you to replace any damaged ENJO product at 50% of the value. T&C’s Apply.

  • Bonus

    Get annual bonus ePoints every 12 months of consecutive membership. T&C’s Apply.

Frequently Asked Questions

  • How does the recycle buy back work?

    As an ENJO VIP member, when you return your used ENJO fibres within 3 years of purchase for recycling, then we will credit you with 10% of the replacement value towards your ePoints. If you are a platinum VIP member for three years, you would then receive an effective discount of 21.8%. This discount includes the following:

    • Reduced fee paid for ePoints and Bonus ePoints received over 3 years = 11.8%
    • PLUS Recycle Buy Back ePoints received of 10%

    Think about it: we give you points at a discount for being a member as well as to you for recycling your old fibers. Earth Win, and You Win!

  • How does the 50% ENJO Discount work when my ENJO breaks or are damaged?

    We know that life happens, and sometimes we might use our ENJO fibres accidentally  on a hot surface, causing damage. Well as an ENJO VIP Member you can take advantage of our specially designed Extended Guarantee. This means that it will often work out much cheaper to replace broken/damaged ENJO equipment and fibres than what it cost to replace traditional products. That is because if you return the damaged product to ENJO, then we will replace it at a 50% discount. So even if you damage a product yourself or on purpose, we will replace it at half the price. Our easy to understand T&C’s apply.

  • Will you buy my old fibres?

    Yes, as an ENJO VIP Member we will buy your old fibres with ePoints. This will make future ENJO fibres more affordable and easier to replace for you. This is what we call our Recycle Buy Back programme! Do you know of any other company with such a recycle plan?

  • Why was the VIP membership developed?

    We have realised that there are basically two important needs amongst our existing ENJO users. Firstly, after three years, most ENJO fibres becomes less effective. It does work and still looks presentable, however it is not as effective as it once was. As fibres needs replacement, sometimes this comes at an inconvenient time. The VIP membership makes life easier as you are guaranteed a discount when you need to replace your fibres.

    Secondly, our ENJO users also wish to expand their ENJO collection or want to give ENJO as gifts to their loved ones. A second ENJOfil in the kitchen can for example become very handy, or to have an ENJO bathroom set for each bathroom. Perhaps you have a double story home, and want two floor cleaners, one for each level. The VIP membership makes it easy for you to achieve this without breaking the bank.

  • Can I stop my ENJO VIP Membership at any time?

    Yes, you can, and it is very easy to do! You just let us know at least 10 days before your next payment, and we will stop or pause your next payment. You can also administrate this yourself! We are flexible. You can also resume your membership at any time. There is no long term agreement. However we do award you an annual bonus for uninterrupted membership of 12, 24 and 36 months.

  • Can I only use my ePoints online?

    Yes, our online shop is convenient and secure, and also keeps track of your ePoints. So you can log in at any time and verify your balance.

  • Can I purchase a product with both ePoints and Cash/Credit card?

    Yes you can. You can decide to purchase a R400 product on our online store with 3000 ePoints plus R100 rand. Each ePoint is worth 10c, and therefore 3000 ePoints is equal to R300. You can decide how you pay during the checkout process on or shop.

  • How does the 90 day Black Friday money back guarantee work?

    During our Black Friday special deal you get double the points on your first debit order. When you subscribe, your debit order will be processed within 24-48 hours (depending on the weekend). Once the debit order is successful you will receive double the points. With your next debit order in 1 December 2018, you will receive the normal amount of points for your membership. If you have not used your ePoints and within 90 days want a refund, you can simply send us an email and request the refund.

    If you have used your ePoints during the initial 90 day period, then this guarantee is no longer applicable. However the normal 30 day money back guarantee on our products will apply, and you can return those products for a refund.

  • Why is the recycle buy back only applicable within three years

    ENJO fibres generally lasts three years in a home that is regularly cleaned with ENJO. This recycle buy back is based on this research. Even though your ENJO fibres will still look very presentable, the effectiveness is less than what is expected from ENJO. Customers do not always realise this, but the effectiveness of a regularly used fibre reduces gradually over time, and they do not realise that it is time to replace their fibres.

    It is however true that certain products lasts slightly longer than others and can be replaced in year 4 or perhaps 5. However that is why we offer a general 10% Recycle Buy back on those products that needs replacement within 3 years.

ENJO VIP Membership Bonus T&C’s (simplified)

  • 12 Month ePoints Bonus

    ePoints Bonuses are paid after 12 months of uninterrupted membership. Your Bonus ePoints are based on 2.5% of the total ePoints purchased in the last 12 months of uninterrupted membership.

  • 24 Month ePoints Bonus

    After 12 months of uninterrupted membership, you will receive a bonus of 2.5% of the total ePoints purchased in the last 24 months of uninterrupted membership.

  • 36+ Month ePoints Bonus

    After 36 months of uninterrupted membership, you will receive a bonus of 2.5% of the total ePoints purchased in the last 36 months of uninterrupted membership. Every 12 months thereafter you will receive a 2.5% bonus on the total ePoints purchased in the last 36 months. Therefore this benefit continues.